Privacy Policy
A plain-language overview of the information used to operate accounts, purchases, support, and public verified vouches.
We collect the data needed to run the storefront and portal, including account details, support ticket content, purchase records, verified review information, and basic technical logs such as IP address and browser/device information for security and abuse prevention.
Your information is used to authenticate access, process payments, deliver products, operate support, detect fraud or abuse, and display verified purchase reviews where public trust is part of the product experience.
Payments are processed through Stripe. Sensitive payment details are handled by the payment provider rather than stored directly inside this application.
Messages sent through the ticket system may be retained so staff can respond, resolve disputes, and improve the quality of support over time.
We keep operational records for as long as needed to provide service, meet legal obligations, protect against fraud, and maintain a coherent customer history. You can contact support to request account-related assistance.